By Lisa Major
Experiential marketing is a go-to strategy for many brands spanning all industries. As consumers crave real-life connections in our digital world and demand more transparency from brands, experiential solves the need for an authentic, in-person brand experience. However, like with any relationship, these connections don’t happen automatically. Brands must work to create highly engaging experiences that are filled with fun and unique moments that spark conversations and keep people talking.
While there are many contributing factors in perfecting the brand experience, one very important aspect plays a vital role in the success of an activation – your event staff. They are the ones who humanize your brand and breathe life into it. And when it comes to hiring the right staff for your event, it’s best to partner with an event staffing agency.
When it comes to event staffing, there is no one-size-fits-all approach. As you compare and vet agencies, there are a few core attributes that you should look for.
Hiring an experienced event staffing agency can mean the difference between a stellar activation and a so-so one. Veteran agencies have the expertise and resources to source, vet, and identify the best event staff based on your needs and wants. Additionally, the longer they’ve been around, the more they have seen, good and bad. It’s a volatile industry, and when it comes down to it, people are people, and people can be flaky, unpredictable, and unprofessional. Experienced agencies know to expect the unexpected and can quickly identify any red flags and work to solve any issues proactively. It takes years to grasp the ins and outs of event staffing, and with so many fly-by-night staffing companies that come and go, it’s important that you find an agency that has been in business for a while.
Look for an agency that has a diverse portfolio that includes:
A well-rounded agency will have a deep understanding of what it takes, and more importantly, who it takes, to pull off a successful event.
Existing client relationships signify that other brands and marketing agencies trust the agency, which also speaks volumes about what you can expect. When an agency has repeat clients or multi-year partnerships, their clients have seen great success working with them. Do your due diligence and ask for references, case studies, event photos, or anything else that may help you select an agency best suited for your campaign.
You’ll want to ask any potential event staffing company a few important questions to ensure that they can successfully staff and manage your campaign.
Not all event staffing agencies have nationwide staffing capabilities, and not all have the resources to staff in rural or remote markets, either. If you are looking for a long-term staffing solution or partnership, you’ll want to find an agency that can handle your needs in any location, no matter how large or small, and no matter the region.
What happens if someone doesn’t show up, or isn’t a good fit, or disappears from an activation? These things can happen, and these scenarios can negatively impact your event. Ask questions upfront and determine what contingency plans are in place should anything go awry. The top agencies will have a backup plan for the backup plan.
The best event staffing agencies provide way more than just event staff. They can help you strategize and develop a comprehensive event staffing, execution, and management plan that includes:
There is a lot to consider when choosing an event staffing agency, and not all offer the same things. Start with the above fundamentals and build on those to find the best staffing agency for your specific campaign needs.
ATN Event Staffing prides itself on being an industry leader. Founded in 2002, ATN has had the pleasure of working with various brands in varying industries to provide staff for all types of live marketing events. ATN can provide you with top-notch staff and unparalleled customer service, no matter the size or scope of your campaign. We are here to help you succeed! Click below to learn more about ATN and how we can help you reach your marketing goals.