ATN Event Staffing Logo

Account Manager (Client)

Job Description

Our client is currently seeking an account manager (freelance) to join their team.  The applicant should be a highly organized individual with the ability to prioritize and excel in a deadline-driven environment. The applicant should also have excellent problem-solving skills, critical-thinking, conflict resolution and be adept at internalizing and distilling issues and providing real-time guidance to team members.

Location:  Remote US

What You’ll Do:
· Proficiency in navigating a matrix organization, collaborating with multi-disciplinary project teams, meeting client and management expectations, and ensuring programs remain on target and within agreed-upon parameters
· Responsible for managing and maintaining client relationships through focused attention to detail, team leadership, clear, concise communications, and a sense of urgency
· Work to ensure there is a seamless handoff for new opportunities from the sales team to the project
execution team and relay client requests to the team in a timely manner and with defined next steps/deliverables
· Establish a comprehensive program tracking report to share with clients on the status of their live/virtual events
· Establish and maintain a strong knowledge of client organizations, products, disease states, and medical education
· Schedule and conduct kick-off, interim, and post-event meetings for each project, and provide ongoing
updates to client and team as required on each initiative to ensure successful management and completion
· Provide senior-level support for Brand and MLR/PRC engagement
· First point of escalation for PMs and internal teams for ongoing workflow questions, client issues, etc
· Serve as a collaborative partner to consistently provide value and expertise from project inception to
execution and minimize our exposure and risk to successful, on-time delivery of all projects

Who You Are:
· Comfortable in a highly deadline-driven environment, and able to pivot quickly between tasks and adapt to rapidly shifting priorities
· Enjoys leveraging technology to make the job easier
· Someone who excels at developing and fostering positive team dynamics
· Someone who thrives in an account leadership role
· Someone who has the ability to work overtime or travel, as needed

· Bachelor’s Degree required
· Minimum three years of account management experience required; within the healthcare environment or medical education environment strongly preferred
· Must have experience with Medical Legal Regulatory (MLR)
· Prior working experience in Workfront is a plus
· Experience in an external client-facing environment
· Strong technical knowledge in virtual and streaming platforms is a plus
· Highly professional, ability to work independently, and easy rapport in building collaborative work
· Outstanding time management and organizational skills and possess an eye for details

To Apply:

Please email your current resume to Blake Herder with the subject line reading “Remote Account Manager.”