From human resources to payroll to talent tips, check out our talent FAQs for answers to all of your burning questions.
To receive job announcements, you will need to create an ATN Talent Profile in the ATN Event Staffing Talent Portal. Once you have completed your application, you will receive job announcements for events in your selected area(s) based on your skills, qualifications and the client’s needs.
Think of your talent profile as your real-time resume. Your profile will be the first thing our account managers look at when they are considering candidates. A current and complete profile will greatly increase your chances of working events for ATN. To complete your talent profile, please do the following:
Yes. We encourage you to update your profile every 2-3 months. You may login to your profile at any time and make updates.
The appearance section of the profile is only applicable to promo model, model, and costume/mascot bookings. The sizing section of the form is for uniform purposes (typically a branded shirt will be provided by the client).
Most client’s request staff with specific skills and we honor those requests by booking staff accordingly. Additionally, events can fill up quickly and some markets are more competitive than others. Keep your information current on your talent profile, update your photos and resume often, and apply as quickly as possible. We understand the process can be frustrating but don’t get discouraged. Due to our daily workload, we cannot respond to every applicant with a decision.
There are many variables that we consider when reviewing applicants but meeting our client’s needs and expectations are our top priority. With that said, we look at an applicant’s relevant experience as it relates to the event, qualifications, and availability. But, the biggest factor is the applicant’s personality during the phone interview.
ATN hires all talent as W-2 variable hour employees. With that said, you must submit all necessary paperwork and tax documents to our payroll company, Atrium, in order for your payment to be processed. You will receive a welcome packet from Atrium prior to your event that contains the following:
Most paperwork can be submitted electronically, however, the I-9 form must be printed, signed, and submitted. Camscanner and TinyScanner are great mobile apps that allow you to scan and email documents from your mobile device.
Our payroll company is Atrium, they will process and issue your payment.
Yes, and we urge you to sign up for direct deposit as it is the quickest and most reliable method of payment. You will receive information regarding direct deposit from Atrium (our payroll company).
Payments are processed within 14 business of working an event. Please note that “business days” do not include weekends, holidays, or mailing time. To ensure that your payment is processed within this time frame, you must submit expenses, check-in, and check-out information within 24 hours of your event. Failure to do so may result in delayed payment. If you have incomplete or missing new hire paperwork, you will not be paid until that is complete.
Yes, as a W-2 variable hour employee, taxes will be deducted from your paycheck. See the benefits of W-2 vs 1099.
No. On rare occasions, these expenses may be covered, but that will be communicated prior to your booking.
Typically, our clients will reimburse for parking expenses if paid parking is the only available option and mass transit is not an option. However, parking expenses must be pre-approved by your account manager AND you must provide a copy of your parking receipt within 24 hours of your event to your account manager AND our payroll company, Atrium.
You must provide a copy of pre-approved receipt(s) to your account manager AND submit the receipt(s) to Atrium, our payroll company, within 24 hours of your shift (instructions will be provided prior to the event).
No, expenses are not taxable.
Typically breaks are unpaid, however, in some cases, they are. It’s best to check with your account manager prior to working.
Keep in mind that if you have elected to have your payment mailed, you must take into account USPS mailing times which can vary. If it has been 3 weeks and you have not received payment, please click here to contact our payroll company and provide detailed information including your name, program name, and program dates. To expedite the process, please attach a photo of you onsite along with the time sheet from the event, to help us verify that you worked the event.
If you have any questions or concerns, please contact Atrium.
Atrium will mail W-2s by January 31st each year.
Yes, to view your pay stubs and/or your W-2, you will need to create an eOffice account with Atrium (our payroll company).
You will need to update your mailing address on your ATN profile AND with Atrium. Failure to provide your current address will result in payment delays if you have opted to have your payment mailed.
You will need to notify Atrium of any name change and notify ATN of your name change.
Please contact Atrium for changes to your tax documents.
Please arrive 15 minutes prior to your scheduled shift time. This gives you time to meet the onsite contact, other team members, and get your branded shirt or uniform. Always allow plenty of time for detours, traffic, parking issues, etc. If you are late to an event, you run the risk of being replaced.
Your account manager will provide you with uniform requirements prior to your event. You must follow the dress code instructions exactly as stated. Failure to do so can result in dismissal from the event, without pay.
You will sign in and out onsite with the lead brand ambassador or onsite manager. We strongly recommend taking a picture of the time sheet for your own records. After the event, you will complete a digital time voucher through your ATN portal.
Please take a check-in selfie when you arrive onsite, and a group picture with the team at the end of your shift.
We are always open to referrals, however, to be considered, individuals must first create a talent profile for review.
A lead brand ambassador is designated to manage check-ins and check-outs of team members, time sheets, and reporting to the ATN Account Manager.
Getting consistent work is all up to you. Let your best light shine. Here are a few tips for getting consistent work:
ATN has booked me more than any other company in the last year and I’m very happy to continue working with them.