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20+ Resources to Elevate Your Role as a Brand Ambassador

One of the biggest perks of being an event brand ambassador is the opportunity to rapidly develop skills and abilities in real-time and in person. Required on-the-job skills include adapting to various professional environments, reflexive problem-solving, and managing interpersonal interactions with diverse groups in various settings. These experiences can organically prepare you for future endeavors, as the unique skills and abilities acquired as a brand ambassador are valuable in many other career paths.

Spending some time and energy to improve the skills you gain as an event brand ambassador will not only benefit your role in the events world but also serve as a valuable addition to your resume and help you become a better professional overall.

Brand Ambassador Training Resources: Top Certifications and Skill Courses 

DISCLAIMER: Resource links are examples of the types of content we believe may be of value. However, we encourage you to do your own research and curate the specific resources that appeal to you. We aren’t affiliated with, nor do we advertise for, any linked resources. All resources aside from certifications are listed online as free. We don’t vouch for cost as anything noted as “free” has been listed as such by the resource, which may be through a free trial OR may require a paid membership. 

1. Certifications

Promotional events for food and beverage brands are among the most common types of experiential events. As a result, many brands require specific certifications to work such events. Not having the certification doesn’t necessarily mean you don’t qualify for the job, but having them will make you a priority choice for events that do require them.

  • TIPS (Training for Intervention ProcedureS)  Certification: Cost $40.00.
    • The On-Premise TIPS Alcohol Online Training course is valid/accepted in 44 states.
  • ServSafe Food Handler Certification: Cost $15.00
    • ServSafe offers food safety training and certification exams created by food service professionals. Certification provides knowledge of basic safe food handling procedures. The program can be taken online or in a classroom.
  • Bartending License: Cost varies by state ($15.00 – $50.00)
    • A bartending license is a state-issued document that allows a person to legally serve alcohol at an establishment. To obtain this license, complete a state-approved program that confirms your understanding of the laws and ethics of serving alcohol responsibly.

3. Social Media Marketing

Social media skills are useful for potential on-site event tasks, such as app sign-ups, social media photo activations, and social media sharing contests. However, mastering this skill will also benefit your professional branding and networking.

 4. Interpersonal and Professional Networking

Sometimes, going back to basics is the best approach. Learning a bit about professionally communicating with others can be incredibly advantageous to brand ambassadors, given how much they engage with the public.

 5. Digital Communication

Written communication skills are essential for many types of careers. As a brand ambassador, you’ll need to communicate with your event staffing agency and clients often, curate event recaps and reports, and update your resume and credentials often, so understanding the importance of professional written communication and practicing it is an art.

6. Personal Growth and Support

As a professional, personal well-being is intertwined with work life. Explore courses and webinars for insights into mental and emotional health in the workplace.

Additional Resources:

Here are some additional online resources that offer free or lower-cost options and free trials (discount codes may be available online).

The Takeaway: 

Cultivating a mix of skills relevant to the role of a brand ambassador will help you to secure more work. Even more so, developing a foundation of professional skills will undoubtedly be beneficial for various career opportunities.